Credentialate support service level guide

Standard

Premium


24 x 7 web and email support

Green-Checkmark-1000x1000
Green-Checkmark-1000x1000


Product knowledge base

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Green-Checkmark-1000x1000


Feature requests

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Green-Checkmark-1000x1000


Assigned Customer Success Manager

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Green-Checkmark-1000x1000


Business hours phone support

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Green-Checkmark-1000x1000


Multiple support accounts

Orange Crossmark
Green-Checkmark-1000x1000


Ticket prioritisation

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Green-Checkmark-1000x1000