Credentialate Use Cases

We work with organisations around the world, wherever learning occurs - from non-formal education, K-12 to vocational, universities, graduate schools and community to leading business organisations. Below you'll find use cases still in progress that highlight the variety of settings in which we work.

Multi-Campus Higher Education Provider

Our client is an applied higher education institution with more than 20,000 students spread across multiple campuses in the Middle East. The health sciences field is rapidly emerging as one of our client’s largest strategic growth areas, offering bachelor, high diploma and diploma courses to students. Learning takes place in classrooms, laboratories, clinics and hospital settings where the experiential learning provides the knowledge, skills, competencies, attitudes and behaviours required of a modern health sciences professional.

Our client advocates student success by providing globally recognised credentials for soft skills that traditionally have no accreditation. The COVID-19 pandemic has presented the institution with numerous opportunities for change and development and they are now seeking to move their health sciences curriculum from outcomes-based courses to skills-based courses. Their 50-year vision sees a student journey that encompasses the acquisition of formal and non formal skills-based learning and links academic achievement with global skills standards and labour market requirements.

Many modern learning management systems (LMSs) have badge-issuing capabilities, but none offer the capability to issue globally recognised micro-credentials and supporting evidence records from course rubrics and grade book item data. Credentialate’s ability to translate LMS course competencies into micro-credential awards for skills-based learning has seen the platform take a cornerstone role in our client’s 50-year curriculum re-structuring and development plan.

Working with our client, Edalex integrated Credentialate with the institution’s Blackboard LMS and imported sample course, grade book item and student grade data. We assisted our client in creating evidence matrix rubrics to define competencies and assign Blackboard grade book items to competency elements. Our talented team of designers crafted individually branded badges that demonstrated the digital awards a student would receive on achieving the Credentialate credentials defined for their course. Our client now has a fully integrated and operational personalised micro-credential evidence platform and are moving forward towards the strategic goals of their 50 year vision plan.

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Vocational Educator

Our client is a vocational education and training provider with over 100,000 learners enrolled nationally and overseas across 50 locations. Continuing changes in the workplace, adoption of new occupational technologies and the COVID-19 global pandemic have highlighted the vital role our client plays in building the skills of the future and existing workforce. In 2020 our client innovated new products in the VET marketplace that included recognition of micro-credentials and skill sets, giving learners avenues by which to quickly build on their existing skills or retrain in new and emerging areas.

Our client’s 2020-2021 strategic direction included launching a series of micro-credentials, looking to capitalise on the ongoing evolution in education, react rapidly to industry demand for skills, leverage Queensland funding and ultimately deliver on the needs of their learners. They identified Credentialate as the ideal partner platform and collaborated with Edalex to scope the requirements for their skills recognition and micro-credentialing strategy.

Edalex conducted a series of workshops to help our client define their objectives, desired learner experience, micro-credential lifecycle and LMS, SMS, enrolment, authentication and associated systems integration plan. Edalex’s Micro-credential Maturity Model was used to help shape the discussion and evaluate various aspects of the project. A phased rollout model was recommended to support scope control, incorporation of learnings, feedback cycles and the evolution of our client’s micro-credential offerings over time.

In April 2021 our client’s instance of Credentialate went live, issuing micro-credential badges for skills-based competencies and are well on their way to achieving their 2020-2021 strategic goals. Edalex continues to develop Credentialate in partnership with our client to ensure their continuing access to the most innovative, best-in-class tools, and have recently upgraded the platform with Skills and Competency Library functionality.

Registered Training Organisation

Our client is the largest organisation of its kind in Australia and a prominent member of a worldwide volunteer-based organisation for providing young Australians, of all ages, genders, and abilities, with challenging and adventurous opportunities to advance personal growth. Our client formally registered as an RTO training organisation and offers vocational qualifications from Certificate II through to Diplomas at no cost to its members.

Units of competency can be undertaken at any stage during a member’s journey within the organisation and are not necessarily completed sequentially - competencies from courses and certifications can be cherry-picked as required. Tracking each member’s progress and qualifications can be done at national and regional levels, however it is very difficult to validate a member’s qualifications locally and immediately - particularly when the member is travelling interstate. For governance and regulation compliance purposes, our client needed to find a way to recognise and share their learner’s credentials throughout the organisation and make these credentials accessible to the learner for sharing when proof of qualifications is required. To assist with internal auditing, our client also required a system that was the ‘single source of truth’ from which learners and credential data could be extracted for performance metric analysis.

Credentialate is the perfect solution for our client, because the platform is specifically designed to recognise learner competency and award instantly verifiable credentials supported by evidence records. Working with our client, we designed evidence matrix rubrics from their course content and created competencies and custom badges to award achievement of the competency elements described. Learners benefit from the ability to securely access and share their personalised evidence records and badges online to prove or promote their achievements. Our client benefits from a learning management system (LMS) integrated, cloud-based platform that automatically awards credentials and provides real-time access to learner records from anywhere in the world.

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Connect the Dots in the Skills Economy
What Credentialate Integration Looks Like